The engagement brought together 107 staff members, alongside officials from the Local Government Service and the Upper West Regional Coordinating Council.

In his welcome address, the Municipal Chief Executive (MCE) for Nandom, Hon. Anthony Ziniel, highlighted key concerns affecting the Assembly, including staff welfare, its performance in the 2025 District Performance Assessment Tool (DPAT) assessment, and the inadequate number of auxiliary staff.

Addressing the gathering, the Head of Service urged staff to demonstrate professionalism, discipline and commitment to their responsibilities.

He cautioned against acts of indiscipline, absenteeism, lateness, improper dressing, disrespect for authority, sexual harassment and active participation in partisan politics during working hours, stressing the need for ethical conduct and respect for workplace regulations.

He also outlined key policy directions and developments within the Service, including staff rationalisation, the introduction of a Learning Management System to enhance continuous professional development, improved workplace arrangements and the provision of decent office infrastructure for various departments.

The establishment of nursing mothers' rooms at workplaces was also highlighted as part of efforts to promote staff welfare and create a supportive working environment.

During an open-floor session, staff members raised concerns about delays in upgrading and conversion processes, particularly the conduct of interviews across the regions.

In response, the Head of Service explained that staff within the sub-professional class must attain Level 15 before applying for upgrading and conversion. He further clarified that interviews are not conducted in every region because of the relatively small number of applicants.

The engagement provided an opportunity for management and staff to interact directly with the Head of Service, seek clarification on administrative procedures and discuss issues affecting their professional growth and working conditions.

The session forms part of efforts to strengthen communication, promote accountability and enhance the effective delivery of local government services.